Returns & Refunds

Returns & Refunds

We want you to be happy with your purchase.

For eligible items, you may request a return within 7 days of delivery.

To be eligible for a return, the item must be:

- Unworn and in its original condition
- Have the original tags attached
- In the original clear garment packaging with the SKU label

We do not offer exchanges.

Some products are final sale and cannot be returned, including swimwear, bodysuits, intimates, jewelry, face masks, and beauty products.

Please contact us at support[@jos-shop.com] before sending any item back. We will provide you with the appropriate return instructions.

Refunds will be processed after the returned item has been received and inspected.